The equipment option ConnectedDrive Services forms the basis for BMW ConnectedDrive functions, which provide the driver with a wide range of information, entertainment and service features while on the road.
The offer includes access to current location-based information such as weather and news, as well as an online search powered by GoogleTM and practical office functions. Services and features such as parking information, as well as travel and hotel guides can be accessed directly in the car without a smartphone via the ConnectedDrive menu.
Convenient, secure and unlimited access to selected smartphone apps is also integrated. ConnectedDrive Services also provides access to the BMW ConnectedDrive Store, in which services and apps can be ordered and extended anytime and anywhere to suit the user's individual requirements. The equipment option ConnectedDrive Services offers all this and more, making every trip in a BMW a real experience.

Have you always wanted to know what if feels like to have your own personal butler? This is your opportunity: Enjoy a very special kind of service – BMW ConnectedDrive Concierge Services.
At the touch of a button, you are put through to our BMW Call Centre agents who are available to you as "personal assistants" while you are on the road.
Whether you are looking for a particular restaurant, the nearest cash dispenser or an emergency pharmacy − the BMW Call Centre agent is there to help and can send address details directly to your navigation system if you wish. The agent can even place a reservation at a restaurant or book a hotel room for you. Concierge Services operate independently of your mobile phone and are available to you at home and abroad round the clock, seven days a week at no extra cost.
ConnectedDrive Services is required in order to use this function.

The perfect song for every situation, every road and every mood. Online Entertainment gives you direct and unlimited access to over 12 million music tracks − without even having to use another device such as your smartphone.
There are plenty of tracks here to suit every taste. Online Entertainment allows you to open a flat-rate account with one of the BMW music partners.
What is more, the music is not just in your BMW: you can use your account on your smartphone and on any other device supported by the relevant BMW music partner. And there is no extra charge − in a total of six European countries: Germany, France, UK, Italy, Netherlands and Spain. ConnectedDrive Services is required in order to use this function.

Real Time Traffic Information (RTTI) provides you with the most up-to-date traffic information at all times. Precise details of the time and duration of hold-ups are relayed virtually in real time.
The data is drawn from such sources as movement profiles from the mobile phone network, the GPS data of vehicle fleets, smartphone apps and police reports. This data is analysed so precisely that it is possible to localise traffic congestion to the nearest 500 metres. This enables RTTI to provide information in real time on the current traffic situation on motorways, main roads, country roads and numerous urban routes, as well as recommending sound alternative routes.
Only available in conjunction with the optional equipment ConnectedDrive Services.

With Remote Services and the free My BMW Remote App (available in the Apple App Store and Google Play Store), various vehicle-related functions, such as locking and unlocking the car, can be operated remotely. It is also possible to directly transmit destination addresses found using the Google™ search engine to a navigation system if one is available. Additionally, the location of the vehicle can also be displayed. To use this feature, customers simply need to activate Remote Services once in the "My BMW ConnectedDrive" customer portal at www.bmw-connecteddrive.com.

The Intelligent Emergency Call permits fast, targeted assistance round-the-clock as well as support by trained staff − in your language even if you are abroad.
If a serious accident takes place involving activation of an airbag or the belt tensioners, an Intelligent Emergency Call is automatically issued. Relevant details such as the exact position of the car, the severity of the accident and the possible risk of injury to occupants are transmitted to the BMW call centre via the car’s built-in SIM card, i.e. independently of a private mobile phone. The BMW call centre will inform the nearest rescue coordination centre and provide assistance the over the phone until the rescue services arrive.
The emergency call can also be triggered manually in case other road users require help, for example.